Shipping

The shipping options may vary depending on the delivery address, what time you make your purchase and item availability.

Shipping methods & costs

  • Collection in Central London -FREE 

             Orders are available for pick up at our store at the Rinse Showroom, Brick Lane, London, United Kingdom E1 6QR every Saturday and Sunday

  • Home Delivery

UK:

Standard:

£3.95 / 3-5 working days (orders under £50) 

£7.95 / 3-5 working days (orders between £50 and £200) 

FREE/ 3-5 working days (orders above £200)

Express

£5.95    / 1 working day (orders under £50)

£10.95 / 1 working day (orders between £50 and £200) 

FREE  / 1 working day (orders above £200) 

International:

Standard:

£8.95 / 3-7 working days (orders under £50)

£11.95/ 3-7 working days (orders between £50-£200) 

FREE/ 3-7 working days (orders above £200) 

Express:

We do not offer express delivery for international orders at the moment. 

Return policy

Return items within 14 days: If you need to make a return, please do so within 14 days from the date you receive your order. 

Return items in the condition you received them: Please ensure that all items are returned unworn, unwashed and undamaged. All returns will be inspected upon receipt and any items in unsuitable condition will be returned to you.

Please email us at lephamandco@gmail.com to arrange for the best return option available. 

Exchange policy

We sadly don't currently offer an automated exchange service through our web platform. If, however an exchange is urgent, please contact us at lephamandco@gmail.com and we will do our best to help you.

Payment method

You can pay for your order via:
- Credit/Debit Card (Visa, Mastercard, Maestro and American Express)
- Paypal

We suggest that you save your payment details on our website when you place an order. This will speed up any purchases you make in the future. To change any of these details, go to the ‘My Account/My Payment Info’ page.

Our website doesn’t allow you to pay for items in instalments.

Contact
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Help

+447928516300

 lephamandco@gmail.com

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© 2019 by Le Pham